Thanks for feedback on Anti-fraud tools  

Andrew 53M  
1875 posts
6/1/2006 12:22 am

Last Read:
6/10/2006 5:17 pm

Thanks for feedback on Anti-fraud tools


Just wanted to thank everyone for their feedback on tools to reduce fraud profile activity on this site. We've leaning to implement a policy that contact information is allow to be sent after each side of an email exchange has sent one email to the other. This is only the 2nd email sent could contain contact info.

We'll try this first to how it improves the site experience. Hopefully, it reduce members from "broadcasting" their contact information in every initial email they send.

Of course, we'll start with an automated system to identify contact information. When people report a member sending contact information strange ways (email me using blah at that hot male site), they will be dealt with harder than someone who simply forgot about the policy.

Again, we want to make sure that people are able to get together. By creating this policy, it will still retain the philosophy of the site while improving the quality of the profiles. Thanks again!

MyHeartLost4U 56M
2337 posts
6/1/2006 6:34 am

I have one Q that pertains to some of the profiles I come across in concerns to the TOU about advertising.

Recently I have come across a few profiles that are of advertisement for "parties" (gangbangs and orgies) that are telling of the place, date, time, and charge of admission and the amount in dollars. Does this not go against TOU of advertisement on this site or is this allowable?


southrnpeach333 55F

6/1/2006 7:46 am

I just want my blog back.


Andrew replies on 6/1/2006 11:47 pm:
We had an issue with the latest code release that "delisted" a blog if the profile was turned off - it was resolved today and pushed live (so I was told).

I saw your blog live again

southrnpeach333 55F

6/1/2006 9:21 am

I have just completed my third call with customer service. In almost 24 hours there has been no action taken and no escalation even though I was promised last night there would be. I am now looking at another 24 hours at least for this issue to be resolved. You won't have to worry about people getting defrauded on your site at this rate.


redrobin012057 64F

6/1/2006 6:07 pm

When I first joined the site some 52 months back, it stated quite clearly that if you give out your personal details such as email addresses it maybe picked up by the site and suspend your account indiffinately?

That has been my thought all along and I would never give out that information to somebody I have never interacted with.


rm_DaphneR 62F
8019 posts
6/1/2006 9:33 pm

Darn, I suppose my plan of sending out phone numbers to guys that email me with their numbers won't work now. I was just going to mix them all up and let them call each other.

Have tongue, will use it. Repeatedly.


LustyTaurus 53M
21250 posts
6/2/2006 12:22 am

Thanks for your work...

I could use a comment from you though, you're only 7 or so behind me now......and I'd be honored.


southrnpeach333 55F

6/2/2006 8:25 am

Thank you so much. And the last person I spoke with in Customer Service, Michael N. was extremely helpful even though I was very irate by that time and sent me a prompt email with my trouble shooting number.


MyHeartLost4U 56M
2337 posts
6/3/2006 12:05 am

I find it funny that I ask a Q that also relates to fake and fraudulent profiles and have 2 disagree votes on that Q with no explanation of why disagreeing with that question asked.

So many different techniques people use to obtain an individuals private email address, and I just listed one asking about it.


MyHeartLost4U 56M
2337 posts
6/4/2006 5:45 pm

Talk about fake and fraudulent profiles and possible stolen photos. You need to take a look at this Andrew; furthermore, I know that this has been reported by several members, yet nothing has been done about it as of yet.

SouthernGrandma = DarkSecret969 whom was listed as #1 most active group member on the Groups homepage. The photo that individual was using under DarkSecrets969 was a young Black Shemale, and now it is an older white woman that is suppose to be 70,
Then there is BirdWatcherLover = SheMale4TheWorld whom also was listed as one of the most active group member on the home page of the groups. The photo used before as SheMale4TheWorld was of a young White Shemale and now the photo used is of an older while female suppose to be 83.
Clicking on DarkSecret969 and SheMale4TheWorld will say member not found; however, go to the group Beware SPAMMERS those member handles were active in and click on them and they will take you to the new handles they are using.

How in the world can a supposedly legitimate member have their profile handle changed to something else that is so obvious and drastically different from the other one they had go unnoticed as this?


MyHeartLost4U 56M
2337 posts
6/5/2006 7:33 am

Shellie Marie, I have to agree with TechSteve here also about the postings in that group being insignificant to the topic here about fake profiles.

The fake profiles that make there way on this site in my opinion should be a main priority in being solved as it is starting to discourage many legitimate members from joining, being active or continuing use of the services offered to them (standard or premium member) and is starting to destroy the reputation of this site by disappointed and disgusted members that post in the Magazine Sections, Advice Lines, Blogs and Groups complaining about the fake and fraudulant profiles.

In my opinion and several other members I know there are many contributing factors as to why this site has had a large influx of fake and fraudulant profiles and one is the type of wording in the advertisement and description that is used. I will not list those phrases here; however, if Andrew wants my feedback be it here or emailed to him is entirely up to him and only then I will present them.

Nick


loves2love69 60F
1 post
6/6/2006 9:30 pm

THANK YOU for your efforts to improve AdultFriendFinder. The system has gotten much better over the years.


elusive_angel 58F

6/7/2006 5:22 pm

WILL SOMEONE FROM AdultFriendFinder>.................please fix the network friends problem...........I HAVE 8,000 friends that can't be added ...nor...deleted...........this problem has been on going for months.hence one of the reasons I REFUSE TO EXTEND MY MEMBERSHIP........ !!!!

Kisses,
Elusive Angel

elusive_angel


rm_turq6969 74M
551 posts
6/8/2006 9:36 am

    Quoting  :

I am receiving the same in email invites ... will this cease with the new policy?

Peace and Love,
Turq

Peace and Love,
Turq


rm_turq6969 74M
551 posts
6/8/2006 9:45 am

As a start of a solution to fix this problem ... it works for me. Personally, I need more than a couple email exchanges and perhaps some private chat room discussion before providing personal email information. The live PCR helps me read between the lines to determine whether I'm being hoaxed or not.

Peace and Love,
Turq

Peace and Love,
Turq


LilSquirt_4mfm 71M/72F
3394 posts
6/9/2006 11:08 am

I posted [post 136683] and notified here about it, as have others refered to the same profiles. (bottom of page 1, or top of page 2 of my blog)

Really concerned that nothing appears to have been done about them..... i mean REAlly concerned ...... removing or shutting down a profile is instantanous for many legit ones shutdown by accident i have noticed. ... So, why does this go on...and on....and on ...and....

Also, we get Norton warning about Trojans, last one was described as very dangerous info gathering scripts...labelled as from here yet ....... from others here? or, from ?????


LilJessicaSQuirt
♥§ΩuirT♥er & MFM Tail§


LilSquirt_4mfm 71M/72F
3394 posts
6/9/2006 10:47 pm

OK - Here it CUMS!!!!!!!

ooospankmegood
6/10/2006 12:42 am


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NOW ....I & others have been flagging this one & similar others for 2 damned weeks or more to you

WTF ...... are they paid ads or not!!!!!!!

Deleting them is easy ...Yet??????????????????

if u want paid ads ... say so please ...then we can decide to stay or fuck off .........

im getting a LOT of serious Trigan Warnings eminating from site also ...... a lot is going wrong lately ... and nothing is being done


LilSquirt_4mfm 71M/72F
3394 posts
6/9/2006 10:49 pm

make that "TROJAN" scripts ... a lot lately ...

and Norton says they are from here !!! Please do something!!!!


rm_Dianne1959 61F
334 posts
6/10/2006 3:16 am

I welcome the new update about the emails. The only thing is as from this morning Saturday 10th June, i cant mail anyone if they havent mailed me. When i view profiles the message box thats supposed to be white is now grey thus stopping me from emailing anyone but when i recieve mail i can reply to that person.

Is this just me or is anyone else experiencing the same?

Dianne x x x

Z Dianne Z


kagey24 59F
393 posts
6/10/2006 9:04 am

Sexydee ........ I have the same problem here ....makes me wonder WTF is up with that !!!!!!!!!

Kissing is my kinda language
{=}

Toronto BBW


rm_Dianne1959 61F
334 posts
6/11/2006 11:40 am

I did mail customer services, this is the replu i recieved back from them:

Subject : AdultFriendFinder - Message Centre/Email Questions [23726432]

| | | Inbox


Dear member :

As a standard member, if you do not have a photo on your profile, then it
requires 3 views from other members within 3 days to gain the following
privileges:

a. Can view up to 50 profiles without seeing any photos

b. Can initiate up to 10 emails

On the other hand, once you have uploaded photos for your profile, again, it
needs to be viewed but for more than 10 times within 3 days.

Any views done after the initial login will not be counted until the following
day.

Please email us again if you have further questions.

Thank you,

Meg H.
AdultFriendFinder Support

Dianne x x x

Z Dianne Z


rm_Dianne1959 61F
334 posts
6/11/2006 11:58 am

I have mailed them again because i dont have a problem viewing profiles, but still have the problem mailing anyone.

So im taking that what they have said in their reply is a load of codswollop.

I used to be a gold member but let it run out because i still got the same problems as standard members and when i asked them why , they came back with , theres a bug in the system.

I also have the problem now , i cant mail members of the group i moderate.

*sighs" sometimes i think is it worth the hassle

Dianne x x x

Z Dianne Z


rm_Dianne1959 61F
334 posts
6/12/2006 5:29 am

    Quoting  :

Hi Shelly, well this is the reply i got from my second mail to them:

Subject : RE: AdultFriendFinder - Message Centre/Email Questions [23726432]

| | | Inbox


Dear Member,

Thank you for your email. AdultFriendFinder has three membership levels:
Standard, Silver, and Gold, each offering progressively more benefits, features,
and rewards.

Standard members can chat, interact one-on-one with Instant Messenger, browse
and contribute to the "Magazine" (member-submitted articles and success
stories), take the FREE relationship workshop, and respond to email sent by
other members.

Standard membership also allows you to do the following:

- View a limited number of profiles (based on your own popularity; if YOUR
profile is viewed frequently, you earn more profile views)
- Send a limited number of emails (you cannot usually initiate email, though if
your profile is viewed frequently, you earn the ability to send email)
- Send "winks" to let people know you're interested
- View and be seen in browse and search results
- Build a network of friends: receive invitations, create photo albums, and much
more
- Upload a voice/video greeting (on sites where available)
- Take exciting, insightful tests and quizzes (on sites where available)
- Receive up to 10 Cupid/Love Dog/Dove matches by email
- Check out Who's Viewing your profile
- Keep a personal "hot list" of 200 of your favorite members

If you decide you want to make faster or more targeted connections, here are a
few reasons you might want to upgrade to Silver or Gold:

*Unlimited access to attractive photos, profiles, and emails allows you to zero
in directly on available "local" singles.
* Watch live web cam broadcasts
* Get noticed first because premium members show up at the very top of searches
by other members.
* Find someone NOW by pinpointing ONLY members that meet your strict
requirements on exact location and CURRENT availability!
* Expand your horizons by doing a global search for only members who are willing
to relocate.
* Save valuable time by letting your Cupid/Love Dog send you 20+ new matches in
every email notice.
* And much more!

To upgrade now (and get busy making plans!), follow these simple steps:

1. Log in to http://AdultFriendFinder.com using your handle and password.
2. Click the first upgrade link you see.
3. Choose the member level that's right for you.

Good luck, and thanks again for your valued membership.

Thank You,

Kemeka L.
Customer Support

Send a limited number of emails (you cannot usually initiate email, though if
your profile is viewed frequently, you earn the ability to send email
) - Over the last 3 days i have had my profile viewed about 190 times. So how many views do i have to get before i can mail anyone.

luvpump - Is there any other explanation as i dont see what customer services has said makes any sense, or is it im just not getting it

Dianne x x x

Z Dianne Z


kagey24 59F
393 posts
6/12/2006 7:03 pm

    Quoting  :

The only abuse mail I send out to .. is members of my group who have no respect for me or others .. as for complaining .. It was a privilege that was taken away from US .. not just me .. so kindly direct ur rudeness elsewhere !!!

Oh btw thanks for posting this in the CEO's blog .. I truly believe you are stalking me once again ... maybe u should let it go eh !!! I only ignore and block rude and obsessed members who cannot abide by my group rules ... everyone who runs a group on this site have their own rules !!!

Well if it looks good on me .. it looks worse on you .. cause now who is gonna email you ?? A paying member ... I think not !!

Luvpump sorry for the intrusion .. of my rant ... but it was something that needed to be said ... Oh and thanks for accepting my network invite

Kissing is my kinda language
{=}

Toronto BBW


rm_Dianne1959 61F
334 posts
6/13/2006 12:01 am

    Quoting  :

Shelly i hope so , because now that members cant "broadcast
their contact information in every initial email they send" they are broadcasting their information in the chatrooms.


Dianne x x x

Z Dianne Z


rm_Dianne1959 61F
334 posts
6/14/2006 11:43 pm

    Quoting  :

Hi shelly, yes im able to send emails again. Will have to wait and see if it all comes together.

Dianne x x x

Z Dianne Z


abqlady2 66F

6/17/2006 2:33 pm

It works ok somewhat, but I really have a small contact group and sometimes if we're not emailing for a while, we're also getting the warnings about personal info too. Maybe there could be an "I approve this person" button we can check off what would turn off the warning message???

Also I think a "Wall of Shame" that lists Fraudulent names/accounts would be good too.

Instant Human -- Just Add Coffee


foxxxydiva 41F
50 posts
6/18/2006 10:12 pm

Will there be any "anti stalking" tools implemented in the near or even distant future? And I have emailed, called etc, to no avail...


rm_sweetnurse25 47F
8 posts
7/26/2006 5:33 pm

my group has been the victim of your new protocols to stop fraud. my group description which has gone unchanged for the few years since it's creation. however, with these new anti-fraud rules my group's description was reviewed and my group denied because my group description allegedly had contact information in it. there is no contact information in the descriptionl. there are no email addresses, phone numbers, instant message, etc. in the description. my group description only has what the group is about, the city we're in, and the set day and time that we hold chats in the group chatroom, nothing else. i sent the description for update in the hopes that when you reviewed it you would see your error. however, the group was denied again. what's going on and what can i do? this is upsetting a very successful and active group. all these changes instead of improving is making things worse. i don't know if this some sort of error bug of yours but what can i do to get my group active again. here is the group i'm talking about if you want to review the decription, BBWS in houston . the onlyt thing else i can try is blanking the description which is ridiculous, or removing our chat times since i don't know what your reviewers is mistakenly viewing as contact information.

please, help
sweetnurse25


Dom4YngBDDSfun 61M
109 posts
3/12/2007 11:16 am

Today I had an abuse/threat incident that I reported and I'll expain that in the context of this Anti-Fraud thread.

There have been obvious changes to the IM and email info (which really is not contact info, only communication info). I have a strong belief that this is pointless in the broad scheme of things - more a facade than real security of people.

I've written about this many times to the support folks. And called, them and have had very bizarre answers regarding this. Contact info helps people track someone down physically. Identity theft uses phsysical contact info and personal info. DOB is personal info that should be hidden to cut fraud, identity theft, etc. I've had support folks tell me to fake my DOB, to prevent ID theft. Well, if faking it is suggested, that proves that it does not have to be on the site. Year and Month are really plenty for anyone to have for a personal's site.

Today I saw a comment to one of my advice line postings. The creator of the Question, posted a very non-veiled suggestion that I should be hung (killed) which is an illegal threat in anyone's most narrow view.

I reported it online, and I called to back it up. I paid for the call since we who pay for gold no longer have a toll free line.

Rather than taking action against the person/profile of the one who made the threat, your staff person simply removed his comment.

Now, by looking at that AL question, he will clearly know that I reported him. Talk about VICTIMIZATION to the highest degree, this is unbelievable.

Not only was I targeted once by a member who often makes prejudicial remarks, I was slam dunked by the failure of the abuse reporting process to take him offline.

So, if I get this right, legal posting of ones communication info is met with heavy, swift inactivation of that person's account, but death threats which are a more serious TOS violation, are an illegal action are met with action against the person who complained. In effect, your site and staff become party to his illegal action as further supporting his ability to continue and to see who that someone turned him in.

What am I missing here?


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